Frequently Asked Questions

Find answers to common questions about our service, data policies, and pricing.

General Questions

Incredible Kids Letters is a platform that helps adults write personalized, heartfelt letters to the children in their lives for Absolutely Incredible Kid Day® or any special occasion.

Our service provides templates, examples, and inspiration to make the letter-writing process easy and meaningful, helping you create messages that children will cherish.

Absolutely Incredible Kid Day® is a national holiday created by Camp Fire in 1997, celebrated on the third Thursday in March. It's a day dedicated to telling the children in our lives just how special they are through written letters of encouragement and support.

This special day recognizes the importance of expressing our appreciation for children's unique qualities and character, helping to build their self-esteem and resilience.

Anyone who wants to write a meaningful letter to a child can use our service! This includes parents, grandparents, aunts, uncles, teachers, coaches, mentors, or any adult who wants to make a positive impact in a child's life through the power of written words.

Using the Website

  1. Click the "Create a Letter" button on our homepage or navigation menu.
  2. Choose a template or start from scratch with our customizable options.
  3. Follow the prompts to personalize your message with the child's name, specific traits you admire, and personal memories or encouragement.
  4. Preview your letter, make any necessary edits, and then download, print, or share it digitally.

You can make edits to your letter at any point during the creation process. Once you've finalized and downloaded your letter, you would need to restart the process to create a new version with different content. We recommend saving your PDF locally if you'd like to keep a copy for future reference.

After you've completed your letter, you'll have several options:

  • Digital Delivery: Download as a PDF, print directly from your browser, or email it to yourself
  • Professional Printing & Mailing: We offer a convenient service that will professionally print your letter on high-quality paper and mail it directly to your recipient - perfect when you want to send a physical letter but don't have time to print and mail it yourself
  • Self-Printing: For the best results when printing at home, we recommend using quality stationery or card stock

Absolutely! We provide a variety of templates for different ages, relationships, and occasions. You'll also find example letters to inspire you if you're not sure where to start. Our premium templates include more design options, special fonts, and decorative borders to make your letter even more special.

Data & Privacy

We collect minimal information needed to provide our service, including the content of letters you create. While we don't require account creation, we do log letter content for quality control and service improvement purposes. We do not collect any personal information about the children mentioned in your letters beyond what you choose to include in your content. For physical mail delivery, we collect necessary shipping information. For a complete overview, please review our Privacy Policy.

All user data is encrypted and stored securely on cloud servers with industry-standard security protocols. We implement multiple layers of data protection including secure access controls, regular security audits, and best practices for data handling. Letter content may be logged for quality control and analysis purposes, but is handled with strict privacy controls.

We do not sell your personal data to third parties. We use trusted third-party services for operations like payment processing (Stripe) and mail delivery when you opt for physical delivery. These partners are bound by strict data protection agreements. Anonymous, aggregated data may be used for service improvement purposes.

We may retain letter content for quality control and service improvement purposes. If you have concerns about specific content, please contact us. For mailed letters, shipping information is retained as required for legal and business purposes. We have internal data retention policies that balance service quality needs with privacy considerations.

Pricing & Costs

Our service offers both free and premium options:

  • Free Service: Create and download letters with basic templates at no cost
  • Premium Features: Support our service (recommended $5) to unlock premium templates, fonts, and borders
  • Physical Mail Delivery: Pay only for the letters you want professionally printed and mailed (pricing based on delivery options)

We use Stripe for payment processing, which accepts all major credit cards (Visa, MasterCard, American Express, Discover) as well as various digital payment methods depending on your location. All transactions are processed securely with industry-standard encryption.

No. Our service is based on one-time payments only. You can create free letters anytime, choose to support us once to unlock premium features, or pay only when you want to use our physical mail delivery service. There are no recurring charges or subscription commitments.

Free Service includes:

  • Create an unlimited number of letters
  • Access to basic templates
  • Standard customization options
  • PDF downloads

Premium features (when you support our service):

  • All premium templates with enhanced designs
  • Special fonts for more personalized expression
  • Decorative borders and visual elements
  • Additional customization options

Mail delivery service (additional cost):

  • Professional printing on high-quality paper
  • Envelope and postage included
  • Delivery tracking where available

Still have questions?

If you couldn't find the answer you were looking for, feel free to reach out to our support team.

Contact Us